Question: What is the next step?
Answer: You must be a Cup of Tea user and completed the onboarding. Your matchmaker will start searching on your behalf. Once there's a suitable profile, both of you will be notified via Telegram and Email.
Question: Where can I see my matches and profiles in the system?
Answer: Once your matchmaker finds a compatible match for you, there will be a notification sent to your Telegram account and you will be able to view your match’s profile there.
You can also visit this page to view public profiles and events from our community.
Question: How long will it take for me to see someone compatible?
Answer: It varies depending on your profile. For some, it may only take a few days, while for others, it could take longer. Since we are still in the beta phase and are gradually bringing people onboard, we greatly appreciate your patience.
Question: Will my photo be shared?
Answer: Your photo is always kept private and will only be shared with your suitable match for meetup confirmation purposes.
Question: What info will be shared/not shared with my potential match
Answer: Your name, exact age, and exact height will be masked to a range, and anything you told us to keep private will not be shared.
Question: Can I see a sample bio you will share with my match?
Answer: We will customize your bio based on your match’s profile info to give the info that’s most relevant, so we do not have a one standard version. You can refer to a sample below (for illustration purpose only):
“Hi John! Meet a lovely lady (note: we will not show your name), a vibrant individual who graduated from UC Berkeley with a Bachelor's degree and now works as a Product Manager in Tech Industry. Standing between 160-165 cm and aged 30-35 (note: we mask the exact age and height), she embodies the caring and thoughtful nature of an INFP. Like you, she is also seeking a relationship and values common interests in a partner. ✨
She enjoys gourmet food, sports, and music while cherishing deep connections and hopes you are also like that. Both of you come from an Asian family background, and she specifically prefers an Asian partner, highlighting a potential cultural connection. She has a lovely family, her father is a retired businessman and her mother is a doctor. She hopes to have a similar family vibe with her future partner (note: we will not show any info that you told us to keep private). 💓”
Question: Can I continue to update my preferences if I have any feedback from the match or post-meetup?
Answer: Absolutely! You're encouraged to provide feedback to your AI matchmaker. This information will be used to refine future searches and enhance compatibility in the profiles we present to you.
Question: Can I seek human matchmaker support?
Answer: Yes, we offer the option to connect with a human agent, though we encourage interacting with our AI matchmaker as it is currently free. If you prefer human support, you can reach out to our matchmaker Echo via WhatsApp at (+65 80239425) or Instagram at (@cupoftea.sg).